enquiries@rutherford-house.co.uk
+44 (0)1968 66 00 31

Cancellation Policy

Our Cancellation Policy

If you have to cancel all or part of your stay for whatever reason, you must notify us by telephone and confirm it in writing. Rutherford House will then apply the following:

A cancellation made after booking is made, the full deposit will be charged.

Cancellation made within 2-4 weeks prior to arrival 60% of the full stay price will be charged.

Cancellation made within 0-2 weeks prior to arrival 100% of the full stay price will be charged.

Please note for bookings of 7 days or more we require a minimum of 4 weeks notice or the full stay price will be charged.

In any event we will do our best to try to re-sell the room/s, however we strongly advise that you take out insurance. In the event that the room/s are re-let for the full period of the booking, we will reimburse the full amount less an administrative charge of £50, less your deposit.

Please Note: Earlier than scheduled departures are handled as a a cancellation and the same policies apply.

Our Terms and Conditions

Please see below our General Terms and Conditions:

Rutherford House has a strict non-smoking policy within the house, and we ask all guests to kindly respect it. We reserve the right to charge a penalty of £250.00 for smoking within the house.

Please note that we are unable to accept pets. Apologies for any inconvenience. We can highly recommend a super dog kennel nearby: Paw Prints Dog Kennel

Breakages: Guests will be responsible for the repair or replacement of any breakages, loss or damage and shall leave the room in a clean and tidy condition.

Rutherford House accepts no responsibility for any damage, loss or injury to a person or property (including their personal property and cars) whilst staying within the confines of Rutherford House.